Oblivious in the Jargon of Good and Evil

Recently, my copy review group was picking apart a sales letter. When we came to the term “buyer’s journey” we stopped and had to ask ourselves, is this jargon? Usually we know jargon when we see it. But this time not everyone was in agreement. (I almost typed “not on the same page,” but…you know.) … Read more

Fresh Ideas Where You Haven’t Been Looking

Fish in a tank Hong Kong 2010

One of the things I do as a freelancer is write indexes for the back of books. Many people would say this sounds tedious. To that I say, it’s not for everyone. After all, you have to be willing to read a book more than once—even if you don’t think it will interest you. Most … Read more

For smoother, faster writing, create an office style guide

I once worked at a company that wrote detailed technical proposals for bids. Everybody on the project team wrote their own sections. On the weekend before the proposal was due, some effort would be made to make the proposal read as one voice end-to-end. But usually, we ran out of time. It was embarrassing to … Read more